Terms and Conditions gan78 –
Complete Platform Usage Guide

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and gan78 ("Platform", "we", "us"). By accessing, registering for, or using any part of the gan78 platform — whether through the official website at gan78.onl or via our mobile app — you automatically agree to comply with all provisions in this document.

These Terms should be read together with Privacy Policy and Responsible Gaming Policy gan78, all of which together form the complete agreement between you and our platform.

Gan78 reserves the right to modify, amend, or replace any part of these Terms at any time. Your continued use of the platform following any published amendment will be deemed as your acceptance of the changes.

To register and use the gan78 platform, you must meet all of the following eligibility requirements:

• At least 18 years old on the date of registration
• Be a legally competent individual to enter into a binding agreement
• Does not reside in a region or country where the use of this platform is prohibited by local law
• Has never had a gan78 account previously closed or blocked due to fraud or breach of terms
• Registering for personal use only, not on behalf of a third party

As part of our commitment to security and regulatory compliance, gan78 implements a Know Your Customer (KYC) process that may require you to submit valid identification documents, including your national ID, passport, or other relevant documents. The KYC process is a one-time requirement and is designed to be completed quickly and easily.

Failure to complete KYC verification within the specified period may result in a temporary suspension of your withdrawal rights.

Each user is only permitted to hold one (1) active account on the gan78 platform. Holding multiple accounts is a serious violation of these terms and will result in the closure of all associated accounts and forfeiture of any existing balances.

You are fully responsible for maintaining the confidentiality of your account username and password. gan78 recommends that you:

• Use a unique, strong password that is not used on any other platform
• Enable two-factor authentication (2FA) where available
• Do not share your login credentials with anyone, including family members
• Log out of your account after each session, especially on shared devices
• Notify the gan78 support team immediately if you suspect unauthorised access to your account

Gan78 will not be held liable for any losses resulting from a user's negligence in safeguarding their login credentials.

All deposits to your gan78 account must be made using a supported payment method and in your own name. Deposits from third-party accounts are not permitted and will be returned.

• The minimum deposit amount is as stated on the platform's deposit page
• Deposits are usually credited to your account within minutes after payment confirmation
• Accepted deposit methods include local bank transfers and popular Malaysian e-wallets
• Gan78 does not charge any processing fees for standard deposits

Withdrawals from your gan78 account are subject to the following conditions:

• KYC verification must be completed before your first withdrawal request is processed
• Withdrawals must be made to the same payment method used for the original deposit or to a bank account registered in your name
• Minimum and maximum withdrawal amounts are as stated on the platform's withdrawal page
• Withdrawal requests that meet all requirements will be processed within the timeframe set by the platform
• Bonus balances that have not met wagering requirements cannot be withdrawn

Gan78 offers a variety of bonuses and promotions to members from time to time. Each bonus is subject to specific terms and conditions stated alongside the offer, including wagering requirements (rollover), validity period, and eligible game restrictions.

• Each bonus may only be claimed once per member unless otherwise stated
• Welcome bonuses are only available to new members who have not previously registered
• Wagering requirements must be fully met before any bonus funds can be withdrawn
• Gan78 reserves the right to void any bonus obtained through abuse or fraudulent activity
• Withdrawals made before the wagering requirements are met will result in the cancellation of the associated bonus
• Bonuses cannot be transferred between accounts or converted directly into cash

Active gan78 members are eligible to join our loyalty and VIP programme. Reward points are accumulated based on gaming activity and may be redeemed according to the ratios and conditions set by the platform. gan78 reserves the right to modify the loyalty programme structure at any time with reasonable notice.

All games offered on the gan78 platform operate using a random number generator (RNG) that has been audited and certified by independent international bodies. This ensures that the outcome of every game is fair and cannot be manipulated.

• Each game has its own rules, betting limits, and return-to-player (RTP) percentage, which can be viewed in the game information
• Game outcomes are final and cannot be disputed once completed
• In the event of a technical disruption during gameplay, gan78 will use server records to determine the valid outcome
• Confirmed bets cannot be cancelled
• Gan78 reserves the right to void bets placed due to technical errors or incorrectly published odds

The following activities are strictly prohibited on the gan78 platform and may result in immediate account closure and legal action:

• Fraud and Phishing – Including the use of false information during registration or the KYC process
• Money Laundering – Using the platform as a channel to transfer or conceal illegally obtained funds
• Bonus Abuse – Opening multiple accounts to claim bonuses repeatedly or colluding with other players to exploit the bonus system
• Use of Automated Software – Using bots, scripts, or any automated software to interact with the platform
• Collusion – Colluding with other players to gain an unfair advantage in live games or table games
• Hackers and Cyber Attacks – Any attempt to hack, disrupt, or manipulate the platform's systems
• Unauthorised Chargebacks – Filing illegitimate payment disputes (chargebacks) with financial service providers

Gan78 reserves the right to suspend or close any account at any time where there is reasonable cause, including but not limited to a breach of these terms, suspected fraud, or at the request of relevant authorities.

You may close your account at any time by contacting the gan78 customer support team. Before closure, ensure all active bonus wagering requirements have been met and all eligible balances have been withdrawn. Any remaining balance after deductions for incomplete bonuses will be returned in accordance with platform policy.

If your account is closed by gan78 due to a breach of terms, you may not be entitled to recover any bonus balance. However, any valid deposit balance (excluding bonuses) will be returned in accordance with the applicable compliance policy.

Gan78 provides a digital entertainment platform on an "as-is" basis. While we always strive to ensure the platform runs smoothly and without interruption, we cannot guarantee that our services will be entirely free from technical disruptions or errors.

• Gan78 is not responsible for any financial losses arising from technical disruptions beyond our control
• We are not liable for disputed game outcomes that have been resolved in accordance with valid server records
• Any information provided on the platform is for entertainment purposes only and does not constitute financial advice
• Gan78 is not responsible for unauthorised access to your account resulting from the user's own negligence

The maximum liability of gan78 to any user under any circumstances shall not exceed the amount deposited by that user in the 30 days prior to the liability claim being made.

Gan78 is committed to protecting the privacy and personal data of all members. The personal information you provide during registration and use of the platform is collected and processed in accordance with Privacy Policy our complete policy.

In summary, gan78 collects personal data for the following purposes:

• Identity verification and KYC compliance
• Secure processing of financial transactions
• Providing effective customer support
• Fraud detection, prevention, and anti-money laundering activities
• Continuous improvement of platform services

Gan78 will not sell or transfer your personal data to third parties for marketing purposes without your explicit consent. Your data is protected with 256-bit SSL encryption and stored on secure servers in accordance with international standards.

Gan78 cares about the well-being of all our members. We believe digital entertainment should remain a fun activity that does not impact your daily life. To support responsible play, we provide a range of self-control tools:

• Deposit Limit – Set daily, weekly, or monthly limits on the total deposit amount you can make
• Loss Limit – Limit the amount you can lose within a set period to prevent excessive spending
• Play Time Limit – Control the amount of time you spend on the platform each day
• Self-Break – Take a temporary break from the platform for a duration of your choice
• Self-Exclusion – Permanently close your account if you feel it is necessary to do so

If you or someone you know needs help with a gambling problem, please contact the relevant helpline in Malaysia or visit the page Responsible Gaming us for more information.

Gan78 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. The latest version of the Terms will always be published on this page along with the most recent update date.

It is your responsibility to review this page periodically to ensure you are always aware of the currently applicable Terms. Continued use of the gan78 platform after any amendments are published constitutes your acceptance of the revised Terms.

Should any dispute arise between you and gan78, we encourage you to first seek an amicable resolution through our customer support channels. Our team will endeavour to resolve any issue within a reasonable timeframe.

These Terms and any disputes arising from them shall be interpreted in accordance with the laws and regulations applicable in the jurisdiction in which the platform operates.