Your privacy is our priority. This document explains in detail how gan78 collects, uses, stores, and protects the personal information of all members in Malaysia.
Gan78 ("we", "Platform") is committed to the privacy and security of every member's personal information. This Privacy Policy is designed to inform you — clearly and without confusing language — how we manage the personal data you share with us.
This Policy applies to all users who access gan78.onl via our web browser or official mobile app. By registering or using the gan78 platform, you agree to the data collection and usage practices described in this document.
Gan78 operates in compliance with Malaysia's Personal Data Protection Act (PDPA) and applicable international data protection standards. We are committed to ensuring your data is always handled with full integrity, transparency, and accountability.
Gan78 only collects data that is genuinely necessary to operate the platform safely and efficiently. Below are the categories of data we collect and their specific purposes:
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity Verification | Full name, date of birth, identification card number | KYC verification, fraud prevention |
| Contact Information | Email address, phone number | Account communications, customer support |
| Financial Data | Bank name, account number, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Security, fraud detection |
| Activity Data | Game history, betting records, login logs | Responsible gaming, platform improvement |
| KYC Documents | Copies of identification card, passport, utility bills | Identity verification, regulatory compliance |
We never collect sensitive information such as biometric data, medical records, or credit card information directly — all financial transactions are processed through secure, certified payment channels.
Gan78 collects your personal data through several transparent and legitimate channels:
Information You Provide DirectlyEvery piece of data we collect has a clear and legitimate purpose. gan78 uses your personal information solely for the following purposes:
Platform OperationsGan78 does not sell your personal data to any third party for marketing or commercial purposes. We only share your information in limited and controlled circumstances as follows:
Trusted Service ProvidersWe share necessary data with third-party service providers who assist us in operating the platform, such as payment processors, identity verification service providers, and cloud infrastructure providers. All third parties are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes defined.
Legal RequirementsGan78 may disclose your personal data to government authorities, law enforcement bodies, or courts where we are legally required to do so under applicable law, a valid court order, or a related criminal investigation.
Platform ProtectionIn cases of suspected fraud, money laundering, or serious security threats, we reserve the right to share relevant information with the appropriate parties to protect the interests of the platform and our entire member community.
The security of your personal data is gan78's highest priority. We continuously invest in robust security infrastructure to ensure your information is always protected from unauthorised access, misuse, or data breaches.
Technical Security MeasuresGan78 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of Cookies We UseYou can manage your cookie settings through your web browser settings at any time. However, disabling essential cookies may affect platform functionality. We do not use third-party cookies for advertising or targeted marketing purposes.
Gan78 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal obligations. Retention periods vary by data category:
Once the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.
Under Malaysia's Personal Data Protection Act and gan78's internal policies, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you at any time.
Update or correct any personal information that is inaccurate or outdated.
Request deletion of your personal data, subject to legal obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receive a copy of your data in a machine-readable format for portability.
Request restriction of your data processing in certain permitted circumstances.
To exercise any of the above rights, contact our data protection team via the gan78 support email. We will process your request within 30 business days. Proof of identity may be required to safeguard your account security.
The gan78 platform is strictly for individuals aged 18 years and above only. We do not knowingly collect any personal information from individuals under the age of 18.
The gan78 registration process requires age verification via KYC. If we determine that collected data belongs to a minor, the associated account will be closed immediately and all collected data will be deleted within a short timeframe.
Gan78 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, the latest legal requirements, or new platform features.
When any material amendments are made, we will:
It is your responsibility to review this page periodically. Continued use of the gan78 platform after any amendments are published constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us.
The gan78 data protection team is committed to providing transparent and helpful responses within a reasonable timeframe. You can reach us via:
For official requests relating to data rights (access, correction, deletion), please clearly state the type of request in your message along with valid proof of identity. We will process your request within 30 business days from the date of receipt.
We don't just make promises — every protection measure we take is real, auditable, and specifically designed to safeguard Malaysian members.
Gan78's privacy policy fully complies with Malaysia's Personal Data Protection Act (PDPA). We continuously update our data handling practices in line with local and international legal developments.
The core principle of gan78 is simple — your data is not for sale. We have never sold, and will never sell, members' personal information to advertisers, third-party companies, or any other entity for commercial gain.
Your data is stored in certified data centres equipped with multi-layered physical and digital access controls. Data backups are performed automatically with full encryption to prevent data loss.
Only specifically authorised personnel may access sensitive member data, and every access is logged and monitored. The principle of least privilege is applied across the entire gan78 organisation.
In the event of any security incident that may affect your data, gan78 is committed to notifying affected users within the timeframe required by applicable law.
You have full rights to access, amend, or delete your data. Our data rights request process is straightforward, transparent, and resolved within the promised timeframe at no additional charge.
Over 500,000 members in Malaysia have trusted gan78 as their digital entertainment platform of choice. With industry-grade data protection and a full commitment to privacy, you can play with peace of mind.